Built. Trusted. Chosen.

How Trades & Construction Owners Stop Doing It All and Become the CEO | Chris Gilman

• Wes Towers

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0:00 | 41:39

In this episode of Built. Trusted. Chosen., I sit down with Chris Gilman to unpack the turning point that forced him to stop running his business “in his head” and start building a real company with people, systems, and accountability. We get practical about what to delegate first, how to hire (even if you’re not great at HR), why financial clarity matters more than most owners think, and how to use software and dashboards in a way that actually improves decisions and client experience.

You’ll take away:

  •  The first two hires that stop your business collapsing when you’re unavailable (and protect your family from the chaos)
  • How to identify the 80/20 of tasks to take off your plate so you can do actual CEO work
  • A hiring approach that reduces “gut feel” mistakes (and helps you find A-players faster)
  • Why “more sales” can still mean a weak business, and the simple rhythm for checking numbers
  • How to avoid paying for software you don’t use (and how to hold the team accountable to use it)
  • How profit sharing and “internal client” thinking improves quality, speed, and retention

Guest: Chris Gilman is the host of Hard Hat CEO, focused on helping trades and construction owners step out of the day-to-day and lead like a CEO.

https://hardhatceo.com

https://www.youtube.com/@hardhatceo


Host: Wes Towers

I help trades and construction companies be found, trusted, and chosen online through high-performing websites and Search Everywhere Optimisation.

https://uplift360.com.au

Want to be a guest on Built. Trusted. Chosen.? Book here: https://uplift360.com.au/built-trusted-chosen-podcast-guest-booking/